Why choose Web Hub for support?
Concrete advantages for your business, not empty promises.
Automatic Backups
Daily encrypted backups with 30-day retention and one-click restore.
Proactive Security
Vulnerability scans, security updates, WAF and DDoS attack protection.
Optimal Performance
Core Web Vitals monitoring, image optimization, cache and compression for a fast site.
Responsive Support
Response within 2h for emergencies, 24h for standard. Dedicated Slack channel and ticketing.
Monthly Reports
Detailed reports: uptime, performance, security and improvement recommendations.
Our support services
Complete solutions covering all aspects of your project.
Backups
Daily encrypted backups with 30-day retention and fast restore.
Security
Vulnerability scans, updates, firewall and DDoS protection.
Optimization
Performance monitoring, cache, compression and image optimization.
Support
Responsive technical assistance with guaranteed SLA and dedicated channel.
Our process for your support project
Initial Audit
Analysis of your site current state: performance, security and health.
Maintenance Plan
Definition of adapted package and setup of monitoring tools.
Onboarding
Setup of backups, security and support channels.
Monitoring
Continuous monitoring with alerts and proactive interventions.
Reports
Monthly reports with metrics and recommendations.
Evolution
Quarterly review and adjustment of maintenance plan.
Frequently Asked Questions — Maintenance & Support
Ready to start your support project?
Get a free quote within 48h. Our Montreal team is ready to assist you.